Notice Details

How to fix errors when applying for K-ETA

  • 2025-03-16
  • Admin
We will guide you on how to resolve issues when buttons are not clickable or dates cannot be selected while applying for K-ETA.

■ Mobile App : Delete and re-install the K-ETA App.

■ PC
　○ For All Browser (Clear cache and refresh browser)
　　1. Windows – Press [Ctrl]+[Shift]+[R] on K-ETA website.
　　2. Mac – Press [Cmd]+[Shift]+[R] on K-ETA website.

　○ In Chrome
　　At the top right, click more (⋮) → Click More tools > Clear browsing data → Clear data

　○ In Microsoft Edge
　　At the top right, click more (⋯) →Settings → Privacy & services → Clear browsing data → Clear

　○ In Internet Explorer
　　At the top right, click the Tools menu → Internet Options → General tab → Delete
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